A DIVISION OF ASCEND BANK | MEMBER FDIC

Eastern Connecticut Savings Bank is Becoming Ascend Bank

A New Name. The Same Commitment. A Stronger Future.

MEMBER FDIC

Welcome to the Next Chapter in Community Banking

On July 1, 2025, Eastern Connecticut Savings Bank (ESB) joined forces with GSB in an exciting merger that paves the way for both banks to transition into a new brand: Ascend Bank. This change reflects a shared commitment to building a stronger, more capable community bank—without losing the personalized service and deep local roots you’ve come to rely on.

Changes as of July 1, 2025

Our Name

Our name is now Eastern Connecticut Savings Bank, A Division of Ascend Bank on all signage and documents.

Our Branches & ATMs

You can use Ascend Bank ATMs with your current debit card without ATM fees.You will not yet be able to conduct in-person transactions at Ascend Bank branches until September 2.

**Important Transition Information**

Please review the following Welcome Package, Disclosure Guide, and Account & Fee Schedule Changes which were built to ensure you know exactly what's happening, and when. One thing that will help ensure a seamless transition is making sure your name, address, phone # and email are correct in your current online banking profile.
Download Welcome Kit
Download Disclosure Guide
Account & Fee Schedule Changes

Upcoming Key Dates

DateWhat’s Happening
Friday, Aug 29 (3PM) ECSB branches & ATMs, as well as online/mobile banking and our customer care center will be closed. These will all reopen Tuesday morning.
 Tuesday, Sep 2 (9AM) Ascend Bank online and mobile banking will be ready to use.
 Tuesday, Sep 2 (9AM) All branches reopen as Ascend Bank. New debit cards can be activated. Support is available.

Coming September 2, 2025

This is when the full transition to Ascend Bank takes effect. At that time, you will see:

Website

A new website address: Ascend.bank

Debit Cards

A new Ascend Bank Visa® debit card (personal, business or HSA) will replace your ECSB Mastercard. You’ll receive these in August with instructions on how to activate. The card WILL need to be activated within 30 days. Your ECSB card will no longer work as of September 2nd.

Digital Banking

A new online and mobile banking platform — including a redesigned Ascend Bank app. Personal Online Banking and Business Online Banking will need to be set up through Ascend.bank at login. You will be provided credentials. Please see the Online & Mobile Banking section for details.

Banking Access

Most clients will be asked to create new login credentials for digital banking

Communication Channels

We’ll communicate through direct mail, emails and social and website updates to keep you informed and up-to-date!

We’ll be sending you clear, step-by-step instructions to help you navigate this transition with confidence.

Got Questions? We're Here to Help!

Dive into our FAQs to learn more

When does the changeover of accounts take place?

Our data systems conversion will take place over Labor Day weekend. Your accounts will be automatically converted beginning on Friday, August 29th. On Tuesday, September 2nd, ECSB, a division of Ascend Bank, will reopen as Ascend Bank with the same exceptional service you have always relied on.

What about branch personnel – are you making any changes?

The same branch bankers you’ve trusted will still be there, unless they have accepted a position elsewhere in our organization. But count on the same people, smiles and service as usual! 

What happens to my current ECSB account number?

Nothing, your account number will remain the same once your accounts are converted. 

What happens to my current ECSB routing number?

Again, nothing. Your routing number will remain the same once your accounts are converted. 

Will the features of my account change?

There may be changes to your accounts, yes. When analyzing your accounts, we used the most current information available to us to guide us in determining which new product most closely matches what you have now. Your new account(s) may have unique features, which are all outlined for you within the companion Disclosure Companion linked from this page. Rest assured we’ve done our best to ensure you will be happy with your new accounts. And, if you have questions about it, please do reach out to your branch banker or Access Banking Center so we can discuss. 

Will I need to order new checks?

No. You can continue to use your checks until they run out. If you decide to reorder your checks, you can do so through Ascend Bank Online Banking. Fees may apply.

Will my debit card change?

Yes. A new Ascend Bank Visa® debit card (personal, business or HSA) will replace your ECSB Mastercard. You’ll receive these in August with instructions on how to activate. The card WILL need to be activated within 30 days. Your ECSB card will no longer work as of September 2nd.

I have a CD. Will the rate, term or other features of my account change?

Your interest rate will not change, and your term will remain the same until maturity.

What about my Deposit Insurance?

Rest assured, your deposits will continue to be protected to the maximum allowable limits of the FDIC. The standard maximum deposit insurance amount is $250,000 per depositor per insured depository Institution. In addition, when two FDIC-insured banks merge, deposits from both institutions remain separately insured for at least six months after the merger. Certificates of Deposit (CDs) are further insured until the earliest maturity date after that six-month period. If you have deposits at both banks, this temporary coverage gives you time to make any changes needed to your accounts. For more information visit www.fdic.gov.

We’re Here to Support You

We know that transitions can bring questions. That’s why we’re committed to keeping you informed every step of the way. Whether you want to speak to someone directly, visit a branch, or simply read up on the latest updates online, we’re here to help.

Contact us any time:

If you have any questions or need assistance, please reach out anytime:

📍 Visit your local branch
✉️ Email: AskEastern@bankeasternct.com
📞 Call: (860) 889-7381

ADIVISION OF ASCEND BANK | MEMBER FDIC